I called in the middle of a bad heat wave to get help to a very elderly women living alone with a dead air conditioner. It was ninety degrees in her house when I got there. I expected to get very little help from anyone based on how busy they would be. Rebecca was extremely helpful and James was out the next day. He had the system fixed in two hours and could not have been more professional. Thanks, guys, your service is outstanding!!!!
James H. is an excellent tech: always punctual, very willing to explain what’s going on, and very quick about troubleshooting and issue resolution. He’s a tremendous asset to GV’s and is a primary reason that I’d recommend them.
Dan was great. Understood my concerns about the cost of repairing my a/c given it’s almost October. Worked with me for a logical solution until the spring when I may need a longer-term fix.